About us
[For protection of your application privacy, please refrain from contacting our office phone number and general email directly, and use only Indeed or email at arbordental.nyc@gmail.com for correspondences. Due to a high volume of applications expected, you are encouraged to contact us by email or Indeed, but we will only respond to further questions upon first receiving a completed application.]
Arbor: A Dental Concept is a private practice in Long Island City, NY. We are inclusive, agile, and professional - and seeking long-term partners in our growth. As an unaffiliated, completely doctor-owned organization by Dr. Steven Lin, we are committed to objective, truthful performance of our responsibilities for the health and wellness of our patient community. We value strong ethics, an unwavering commitment to science, and a desire to outperform in the patient experience. We live by our slogan "artisanal, boutique, and concierge" and seek highly motivated individuals wishing to make an impact on an individual and system level.
Unique to the Arbor vision is the integration of a medical-dental model. Therefore, we have the expertise of accepting and integrating medical insurance as a form of dental reimbursement - a rare practice among dental clinics. We resist pressures catering to external sales and marketing pressures in order to deliver care with a unbiased perspective. To that end, we are truthful advocates for the patient's health and concerns.
Among some of the advanced offerings performed at Arbor by Dr. Steven Lin are: Invisalign orthodontics, cone-beam CT (CBCT) diagnosis, dental implant treatments, Chao Pinhole gum rejuvenation, and cosmetic veneers. We frequently work with certified external specialists and technicians to provide unparalleled technical delivery.
Joining Arbor means an steadfast commitment to the patient, whether assisting the patient in direct patient care or providing ancillary services such as insurance assistance. We share family values - not only in how we work amongst ourselves, but in how we expect and relate to our patients. We know that the patient experience starts and ends by interactions with members of the dental team, and we invite you to be part of their patient journeys.
Our work environment includes:
- Modern office setting
- Growth opportunities
**Job Overview:**
[This is a senior role. We offer a competitive sign-on / retention bonus as part of hiring relocation.]
We are seeking a skilled Practice Manager to oversee the daily operations of our dental practice. Please note that this is a senior manager / executive-level role. The ideal candidate will have a minimum of 7 years of experience in a private dental practice setting, with at least 3 years of dental administration, be knowledgeable about HIPAA regulations, and understand key metrics of running a dental practice. The other 4 years of dental experience may be any combination of front-facing or back office responsibilities (assisting) as we will be assessing merits on an individual basis.
**Duties:**
- Oversee and manage the practice as a business unit, with an understanding of the financial inputs and outputs
- Advise the practice owner on a strategic level with regards to business operations
- Search as the key HR manager to supervise and manage the dental team to ensure efficient patient care
- Maintain relationships with key stakeholders, including vendors and merchants. Understand the differences in the offerings, reputations, and price points of vendors.
- Being familiar with account management, such as UCR, write-offs, and patient responsibilities.
- Utilize Open Dental and Dental Intelligence software for scheduling, billing, and patient records
- Maintain a high level of knowledge in dental terminology
- Ensure the smooth operation of the dental office
- Implement and maintain effective practice management strategies
**Requirements:**
- Willing to make an initial commitment for at least 3 years
- High degree of independence and initiative, able to direct others professionally and comfortably
- Extroverted personality with high social and emotional intelligence
- Can conduct work with an executive and managerial presence
- Can identify with the following traits: CONFIDENCE, RELIABILITY, POSITIVE ATTITUDE, STRONG COMMUNICATION, PROBLEM SOLVING, HONESTY, TEAM WORK
- Seek opportunities for the practice through new avenues, and complete Strength/Weakness/Opportunity/Threat (SWOT) analysis of proposals
- Previous experience in dental office management is essential
- Proficiency in spreadsheets (Google Sheets) and presentation (Google Presentation) are essential
- Proficiency in Open Dental and Dental Intelligence is preferred
- Strong supervisory skills to lead and guide dental team members effectively
- Knowledge of dental terminology and procedures
- Ability to manage multiple tasks efficiently
- Develop and improve standard operating procedures
This position offers a competitive salary and benefits package after completion of a 90-day probationary period. We are looking for an individual who can stay for the long-term and look forward to seeing their initiatives and efforts be rewarded over the long term. If you meet the requirements and are looking to advance your career in dental practice management, we encourage you to apply.
Job Type: Full-time
Pay: $83,690.00 - $100,600.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Healthcare setting:
Schedule:
Application Question(s):
- Are you willing to commit to a minimum of 3 years for this position? (Relocation/sign-on bonuses will not apply to individuals unable to sign on for a minimum of 3 years.)
Education:
Experience:
- dental practice: 7 years (Required)
- dental administration: 3 years (Required)
Ability to Commute:
- Long Island City, NY 11101 (Required)
Ability to Relocate:
- Long Island City, NY 11101: Relocate with an employer provided relocation package (Required)
Work Location: In person