Job ID 20028 – Member Service Advisor – Bilingual: Spanish/English
Location: Dunedin, FL 34698 – This position is onsite
Pay: $21.00 per hour
Type: Contract-to-hire
Schedule: (8) hour shift between department hours
Department hours: M-F, 7:45 AM to 5:30 PM EST, Saturdays 9:00 AM to 1:00 PM
Saturday rotations required about once a month
Job description:
- Offers timely, courteous, and precise service to both internal and external members.
- Provides tailored service that addresses unique member requirements.
- Identifies and recommends products and services that enhance our members' financial well-being.
- Administers member updates and upkeep as necessary.
- Solves issues effectively and conducts research when necessary.
- Offers technical support for electronic services.
- Responsible for achieving productivity, quality, and sales targets.
- Maintains professional and effective communication across departments to foster collaboration.
- Ensures confidentiality of member information throughout service interactions.
- Upholds all ethical standards of the credit union.
- Represents the financial institution with courtesy and professionalism.
Requirements:
- Must be bilingual: Spanish/English
- Must have experience in a financial institution: Banks, credit unions, insurance companies, investment companies.
- High school diploma or equivalent.
- Background check required
- Credit check required
#IND123
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person