Job Summary:
We are seeking a dedicated Automotive Service Manager to oversee our automotive service and restoration department. The ideal candidate will have a strong background in customer service, vehicle maintenance, team management, and ensuring exceptional service delivery to our customers.
Responsibilities:
- Manage daily operations of the service department, including scheduling, workflow, and customer interactions
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
- Oversee vehicle maintenance services such as oil changes, tire services, and mechanical repairs
- Handle cash transactions and maintain accurate financial records
- Supervise service technicians and provide guidance on technical issues
- Utilize mechanical knowledge to assist in diagnosing vehicle problems and recommending appropriate services
- Implement sales strategies to promote automotive services and maximize revenue
- Uphold safety standards and compliance with regulations in the service department
Qualifications:
- Prior experience in customer service within an automotive setting is preferred
- Proficiency in vehicle maintenance procedures such as oil changes, tire services, and auto body repairs
- Strong cash handling skills with the ability to manage financial transactions accurately
- Knowledge of upselling techniques to increase service department revenue
- Ability to suspend tasks effectively and prioritize workload efficiently
Join our team as a Service Manager and take your career to the next level in the automotive industry!
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Day range:
Shift:
Education:
- High school or equivalent (Required)
Experience:
- Automotive repair: 1 year (Preferred)
- Team management: 1 year (Preferred)
- Auto restoration: 1 year (Preferred)
Ability to Commute:
- Fort Wayne, IN 46804 (Required)
Ability to Relocate:
- Fort Wayne, IN 46804: Relocate before starting work (Required)
Work Location: In person