The Cable Installation Technician will install residential cable products and services. The Technician must be able to deliver superior quality and strong customer service with every job they touch.
Responsibilities:
- This position is responsible for the following tasks:
- Perform installations, upgrades and repairs of residential cable products and services.
- Installation of aerial and underground cable drops and outlets.
- Install and configure customer computers, wireless routers, television sets, cable set-top equipment and other similar equipment.
- Maintain minimum benchmarks on client and company performance metrics.
- Help with field training of new employees who are going through the company training program.
- Carry out all work performed in the safest possible manner, following all internal safety guidelines and requirements.
- Maintain all assigned assets such as test meter, safety equipment, ladders etc.
- Manage, track, and organize client equipment and small parts. Must be able to account for the usage of all equipment.
- Maintain a clean and organized company vehicle. Ensure all routine maintenance is completed promptly and any vehicle problems are immediately reported to local management.
- Perform other duties as assigned.
Founded in 2002, AM Communications is a rapidly growing, telecommunications company with a footprint across the U.S. holding prime contracts for large MSO's.
Requirements:
- High school graduate or equivalent preferred.
- SCTE or NCTI Membership and/or Certificate are preferred.
- Must present a positive, professional image to employees, customers, and clients in all interactions.
- Must have strong communication skills and experience working with customers.
- Must have a strong working knowledge of basic hand tools including a powered drill.
- Have problem-solving skills and able to think on your feet.
- Have a general working knowledge of computers.
- Ability to work evenings and weekends.
- Must have a valid driver’s license and meet AM Communications MVR qualifications.
- Must be able to pass a nationwide background check and drug screen.
- Must be legally eligible to work in the United States.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.
- Must be able to bend, stand, sit, crawl, climb and lift throughout work shift.
- Must be legally eligible to work in the United States.
- Must be able to work in all weather conditions.
- Must be able to work at heights of 28’ feet
- Must be able to carry 80-100lbs, including a 28’ extension ladder.
Job Type: Full-time
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- On-the-job training
- Paid time off
- Paid training
- Vision insurance
Compensation package:
Payment frequency:
Schedule:
- 8 hour shift
- Overtime
- Weekends as needed
- Year round work
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Butler, PA: Relocate before starting work (Required)
Work Location: In person