**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. This position offers the opportunity to work in a dynamic environment within the hospitality industry. **Duties:** - Greet guests in a friendly and professional manner - Check guests in and out of the hotel - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about hotel services - Handle guest concerns and issues promptly and effectively - Process reservations and cancellations accurately - Perform night audit duties as needed - Maintain a clean and organized front desk area **Requirements:** - Previous experience in hospitality or front desk operations preferred - Excellent communication skills with a focus on guest relations - Proficiency in phone etiquette and customer service - Ability to multitask and work efficiently in a fast-paced environment - Knowledge of hotel management systems is a plus - Bilingual skills are advantageous - Flexibility to work night shifts if required This position offers an exciting opportunity for individuals looking to grow their career in the hospitality industry. If you are passionate about delivering exceptional service and creating memorable guest experiences, we invite you to apply for the Front Desk Agent position.
Job Type: Part-time
Benefits:
Work setting:
Ability to Commute:
- Austin, TX 78701 (Required)
Ability to Relocate:
- Austin, TX 78701: Relocate before starting work (Required)
Work Location: In person