Located at the heart of Lady Bird Lake and the Austin Skyline, The Loren Hotel at Lady Bird Lake, an internationally recognized luxury hotel, brings a sophisticated and understated level of luxury to Austin. Offering unrivaled views of Lady Bird Lake and the Austin skyline, The Loren provides discerning guests with the ultimate experience in luxury and Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities are the perfect complement to our indoor-outdoor environment, uniquely situated within Austin's most beloved green space.
Reporting to Housekeeping Leadership, the Minibar Attendant is responsible for maintaining the minibars in all guest rooms in an efficient, attentive, and anticipatory fashion.
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Accurately stocks, reports, inventories, and cleans the minibars in guest rooms.
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Takes inventory and restocks guest room minibars daily and processes the guests' charges for the items used.
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Ensure rotation of all minibar products.
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Maintain a friendly guest-centric attitude when in public areas.
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Communicate effectively with leadership with any issues and/or concerns.
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Liaise with other departments to make sure our luxury service is provided to all guests.
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Ensure all allergy procedures are consistently followed.
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Perform other job-related duties as assigned.
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Basic math and Excel spreadsheet skills required.
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Previous retail experience, especially food & beverage retail, preferred.
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Previous guest/customer service experience preferred.
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Ability to maintain a friendly demeanor and communicate clearly.
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Ability to work a flexible schedule is required.
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Ability to lift over 50 lbs.