Your Responsibilities as a Junior Appliance Repair Service Technician:
As a Junior Appliance Repair Technician, you will assist in delivering excellent customer service through high-quality maintenance services for our customers’ appliances. Your primary responsibilities include:
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Assist with Diagnoses and Repairs: Help identify and fix issues with home appliances and equipment under the guidance of senior technicians.
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Customer Communication: Support effective communication with customers to explain the services needed.
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Manage Parts: Help order parts and ensure efficient use of company materials.
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Support Payment Collection: Assist in handling payment collection for completed work.
What You Need to Succeed:
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Exceptional Customer Service: You are the face of the company, delivering a great customer experience with empathy and professionalism.
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Willingness to Learn: Eager to learn from senior technicians and expand your skill set in appliance repair.
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Attention to Detail: Maintain a clean and organized work environment and ensure accurate completion of customer information and reports.
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Punctuality and Reliability: Be available and on time, as customers eagerly await your help.
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Efficiency: Be efficient with your time and assist in completing repairs quickly to meet customer needs.
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Ongoing Learning: Stay updated on new appliances and features, taking advantage of training opportunities to expand your knowledge and skills.
Job Requirements:
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Education: High school diploma or equivalent.
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Licensing: Valid driver’s license and clean driving record.
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Experience: Previous experience in appliance repair is a plus, but not required! We will provide training.
Benefits & Pay:
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Compensation: $15.00 to $20.00 per hour, based on experience, plus bonuses and commissions.
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Work-Life Balance: No nights or weekends, ensuring a solid work-life balance.
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Paid Training: Access to Mr. Appliance Academy to advance from Apprentice to Junior Technician.
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Incentives: Generous bonuses and incentive pay for hard work.
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Perks: Company vehicle and iPad provided.
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Paid Time Off: 10 days of PTO per year.
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Team Environment: Enjoy working in a fun and supportive team culture.
If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Junior Appliance Repair Technician could be your future!
Apply today!