Working in an Agile software development environment, the Senior Technical Writer will design, write and implement documentation primarily for the HealthEdge GuidingCare product suite end-user and technical user audience. You will work closely with Product Owners, Developers, SMEs, QA, and database experts to learn complex business rules information and workflows, take ownership of the resulting deliverables, and communicate it in a readable, concise, and accurate manner.
In this role, you will have the ability to explore and influence new and growing areas within HealthEdge. You will work closely with engineering teams to learn complex technical information and communicate it in a clear and accurate manner, while incorporating best practices and usability. The Senior Technical Writer is an important contributor to the Technical Publications team where your voice can make a difference.
With GuidingCare, our integrated solution suite empowers payers, providers, members, and other stakeholders to collaborate more effectively. When care teams are empowered with next-generation care management solutions, they can improve coordination and communication, increase member engagement, and ultimately help patients better manage their chronic and complex conditions. The GuidingCare solution suite delivers these results, providing to health plans mission-critical workflow solutions that drive superior care and financial outcomes in a value-based, member- and patient- centric ecosystem.
The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.