Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.
Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at www.opendoormedical.org.
Open Door is currently seeking a bilingual Medical Assistant for its Port Chester, NY location.
As an Open Door employee, you would be eligible to participate in Open Door's Retention Bonus Plan, which pays a quarterly bonus of $750, beginning the first quarter following 3 months of employment, as long as you remain an active employee in good standing.
RESPONSIBILITIES
Performs and accurately records patient’s chief complaints, medical history, screening tests, vital signs, vision, hearing, EKG and Spiro for patients of neonatal, pediatric, adolescent, adult and geriatric age groups
Assists providers with examinations, diagnostic and therapeutic tests
Patient-centric with empathy, excellent active listening and communication skills, engaging and efficient
Documents necessary information on patient’s electronic record, including copies of all referrals and medical forms
Updates the practice management information system and electronic medical record documentation with all necessary clinical information for each patient prior to the end of business day in compliance with TJC standards
Participates in patient counseling and education activities related to primary health care, such as HIV/STD prevention and treatment, child/adult health maintenance, prenatal and family planning
Performs simple laboratory procedures including but not limited to rapid strep test, urinalysis, pregnancy screening, hemoglobin A1C, blood glucose monitoring and venipuncture. Records and reports results appropriately, calibrates, cleans and maintains the instruments in accordance with the training and competency assessment
Performs the collection and labeling of laboratory specimens, including blood, stool and urine specimens
Reinforces patient/family/significant others teachings that have been initiated by professional staff
Performs medical clerical operations related to the practice, including but not limited to, registration, appointment scheduling, checking patients in and out, cash collections, creating claims, sets clinic up for next day and retrieves medical profiles and results as needed
Maintains strict confidentiality while having access to printed and electronic files containing sensitive information, which must be protected under the provisions of the Privacy Act and other applicable laws and regulations
Protects information from unauthorized release or from loss, alteration, or unauthorized
Effectively manages patient-technician relationship
If Designated as responsible for Bio Hazardous Waste removal, complete online training and receive certificate prior to completing this task.
REQUIREMENTS
High School Diploma or GED
Accredited Medical Assistant certificate is Required
Bilingual (English/Spanish) Required
Superior customer service skills and experience
One to two years’ experience in Medical Assistant position
Flexible and solutions driven
Responsive and comfortable working in the fast paced high accountability environment
Provides care to patients in a compassionate, caring, cheerful and concerned manner
Passionate about providing high quality care to low-income, under-served residents and those lacking access to health care
Maintains patient confidentiality at all times
Engaged in learning and continuous quality improvement
Outstanding verbal and written communications, with a culturally diverse patient and staff population
Proficient in MS office applications and other data based systems
Maintains a safe environment of care for patients and staff
Capable to move around for long periods of time in the patient care unit
Able to perform duties which include regular and recurring bending, lifting light items such as medical supplies as well as lifting and re-positioning patients
There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to affect positive change in the health and lives of thousands of residents in Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.
At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please submit your resume and cover letter with salary requirements.