MCI is a 44-year-old industry leader in the design, manufacture, and assembly of electrical controls, electrical enclosures, irrigation pumps and controls, municipal and commercial pump stations, water purification systems and design-to-order metal fabrications. We serve a variety of industries with standard and custom products including water pumping, oil production-drill and refining controls, wastewater treatment, conveying, baggage conveying, handling, process control, and more!
Position Overview:
The Application Engineer at MCI plays a crucial role in the engineering, design, and manufacturing of equipment for all markets. Some of the equipment MCI produces are pump stations, reverse osmosis/water treatment equipment, control panels, power distribution equipment, and many others. This role requires a dynamic individual with a strong technical background, exceptional problem-solving skills, and effective customer communication abilities. The Application Engineer will collaborate with cross-functional teams to deliver innovative solutions and ensure customer satisfaction.
Key Responsibilities:
Preliminary Engineering and Conceptualization:
- Collaborate with the sales team and customers to understand project requirements.
- Read specification and project scope documents through the bidding process.
- Develop preliminary engineering concepts and solutions for equipment.
- Evaluate feasibility and provide input on design and performance parameters.
Pricing and Cost Estimation:
- Prepare accurate and competitive pricing proposals for customers.
- Collaborate with vendors for component selection, pricing, and application.
- Maintain pricing documentation and stay updated on cost factors.
Customer Interface:
- Serve as a primary point of contact for customers throughout the beginning of the project lifecycle.
- Address customer inquiries, technical concerns, and provide timely responses.
- Build and maintain strong customer relationships to enhance client satisfaction.
Sales Support:
- Work closely with the sales team to identify opportunities, tailor proposals, and assist with closing deals.
- Provide technical support during sales presentations and customer meetings.
Technical Expertise:
- Stay updated on industry trends, standards, and best practices related to packaged equipment in relevant markets.
- Continuously improve technical knowledge and expertise in product offerings.
- Provide technical guidance to internal teams and customers.
- Provide functional guidance to internal engineering teams and applicable external stakeholders.
Collaboration and Cross-Functional Communication:
- Collaborate with various departments, including engineering, manufacturing, and quality control, to ensure project success and adherence to specifications.
- Communicate effectively with cross-functional teams to coordinate handoff the project management team.
Documentation and Reporting:
- Maintain accurate records of customer interactions, project details, and engineering concepts.
- Prepare reports, project summaries, and technical documentation as needed.
Quality Assurance and Compliance:
- Ensure that engineered solutions meet industry standards, regulations, and company quality standards.
- Collaborate with the quality control team and project management team to address any quality-related issues.
Problem Solving:
- Identify and resolve technical challenges and issues that may arise during the project lifecycle.
- Implement effective solutions to ensure project success and customer satisfaction.
Qualifications:
- Bachelor's degree in engineering or a related field (Mechanical, Chemical, or Electrical Engineering preferred).
- Preferred 2+ years of experience in a similar role within the equipment manufacturing industry.
- Proficiency in engineering software and design tools.
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Knowledge of relevant industry standards and regulations.
- Ability to work independently and as part of a team.
- Willingness to travel for customer meetings and site visits as necessary.
- Proficiency in Microsoft Office Products such as Excel, Word, PowerPoint
Why MCI?
We truly believe that where you work matters, and as an industry leader, we know a thing or two about what makes employees happy.
Benefits Include:
- Medical, Dental, and Vision coverage
- Employer-paid Teladoc
- 401K with matching
- Paid holidays
- Paid Time Off; up to 120 hours
- Company-wide performance bonus (in 2023, all employees received a 10% bonus!)
Other skills and abilities:
- Must be a team player and willing to perform tasks that may not be in a particular job description, take initiative when appropriate, and open to constructive criticism.
Disclaimer
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
EEO Notice
Motor Controls, Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Motor Controls, Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting,
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Experience level:
Schedule:
Work Location: In person