Job Description:
We are seeking an experienced Operations Manager to join our dynamic law office team. The successful candidate will oversee the day-to-day administrative and operational functions of the office, ensuring efficiency, quality service delivery, and the optimal use of resources. The Operations Manager will play a critical role in streamlining our office operations, improving our service offerings, and enhancing overall client satisfaction.
Responsibilities:
- Develop and implement office policies and procedures to ensure the smooth operation of the firm.
- Oversee the administration and operational activities of the office, including front desk, legal support, and clerical staff.
- Manage office budget, including tracking and analyzing operational costs, and identifying opportunities for cost savings.
- Coordinate with the IT department to ensure the firm's technology meets the staff's needs and is up to date.
- Handle human resources functions, including recruiting, onboarding, training, and performance management of staff.
- Ensure compliance with legal standards, regulations, and best practices.
- Facilitate communication and collaboration across different departments within the firm.
- Oversee facilities management, including space planning, maintenance, and office supply inventory.
- Coordinate with external vendors and service providers.
- Implement strategies to improve client service delivery and satisfaction.
- Prepare regular reports on office performance and propose improvements.
- Work closely with senior management to align operational strategies with the firm's goals and objectives.
Requirements:
- Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is a plus.
- Strong understanding of law office procedures and legal terminology.
- Proficiency in office software (e.g., MS Office) and legal management software.
- Exceptional organizational and leadership skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple priorities.
- Strong problem-solving skills and attention to detail.
- Knowledge of financial and budgeting processes.
- Experience with HR practices and regulations.
Skills:
- Leadership: Ability to lead, motivate, and manage teams effectively.
- Communication: Excellent verbal and written communication skills.
- Organizational: Strong organizational and multitasking skills.
- Problem-Solving: Creative problem-solving abilities to address operational challenges.
- Technological Proficiency: Comfort with legal and office software and the ability to adapt to new technologies.
- Financial Acumen: Understanding of budgeting, financial planning, and cost management.
- Strategic Thinking: Ability to strategize for improved efficiency and service delivery.
Please submit your resume and cover letter detailing your experience and why you would be a great fit for this position.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Schedule:
Ability to Relocate:
- Sherman Oaks, CA 91403: Relocate before starting work (Required)
Work Location: In person