The Catering Director ensures the safe, timely, and efficient fulfillment of all catering sales. This role involves overseeing processes, managing delivery drivers, coordinating with operations for order preparation, and ensuring seamless integration of catering sales into daily operations. This is a hands-on role involving driving, lifting, order-taking, and assisting with food and drink preparation.
This role will be a part of daily operations in addition to performing these job responsibilities. Should we hire you for this role, you will be trained as a team member and expected to graduate your training before beginning training to be a director in our organization.
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Manage delivery drivers and all catering logistics.
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Maintain and manage all catering equipment and resources.
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Manage all incoming catering orders through all channels
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Maintain all existing accounts and grow catering sales in collaboration with the Marketing team.
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Coordinate with FOH and BOH teams for order fulfillment.
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Develop and implement processes to improve catering operations.
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Proactively collect and act on customer feedback.
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Provide excellent customer service to all our guests; especially our catering customers.
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Serve our guests in the restaurant as needed; this job is not a fully administrative role
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Excellent people skills
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Time Punctuality
- Catering experience is a plus but not required
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Problem Solving
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Great attention to detail
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Good communication and organizational skills
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Ability to meet deadlines
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A friendly and positive attitude
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Ability to lift at least 30 pounds
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Sitting and standing throughout an 8 hour shift
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Able to work outside
Our Benefits Include:
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A fun work environment where you can positively influence others
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Flexible scheduling (and closed on Sundays)
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Learning first-hand from an experienced Operator and Restaurant Leaders
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Intentional growth and development to help you reach your professional goals
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Scholarship Opportunities
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Competitive Pay
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Health Insurance
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Paid Time Off
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Paid Birthday Off
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Paid Gym Membership
Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A Sauce, but our restaurants are also known for another secret sauce: our friendly team members. Maybe they’re happy because of easy access to chicken nuggets, or maybe it’s because they simply love serving customers. We are audacious enough to believe that a restaurant filled with exceptional, passionate team members committed to serving others can make our community a better place to live. If you like the sound of that, we’d love to meet you.
Pay: Starting at $21 / hour
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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401(k)
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401(k) matching
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Employee discount
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Referral program
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Paid training
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Other
Job Type: fulltime
Schedule:
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8 hour shift
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Monday to Friday
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Weekend availability
Education: High school degree
Work location: On-site