Company Description
JETSET Pilates® is a Pilates studio located in Alpharetta, GA that offers luxury and immersive modern Pilates classes. We provide a welcoming and balanced community where individuals can achieve a strong body and build authentic connections. Our focus is on promoting a healthy lifestyle and living with intention every day.
Role Description
This is a full-time on-site role for a General Manager at JETSET Pilates®. The General Manager will be responsible for overseeing the day-to-day operations of the studio, managing staff, ensuring customer satisfaction, and driving business growth. They will also be responsible for implementing marketing strategies, managing budgets, and maintaining a positive and motivating studio environment.
Responsibilities
Collaborate closely with leadership to manage day-to-day operations and implement company-wide strategies, policies, and procedures.
- Ensure the delivery of outstanding customer service and maintain the highest standards of quality consistent with JETSET Pilates.
- Analyze key performance indicators, including sales, utilization, retention, expenses, and payroll, to drive business success.
- Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
- Address client inquiries, issues, and concerns in a timely and professional manner.
- Build and maintain strong relationships with the local health, fitness, and wellness communities, as well as key influencers and potential corporate partners.
- Create, monitor, and adjust class and staff schedules to optimize studio efficiency.
- Manage inventory for supplies, retail, and beverages as needed.
- Plan and facilitate team meetings and social events to foster a positive team culture.
Qualifications
- Experience in managing a fitness or wellness facility preferred.
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Entrepreneurial mindset with a focus on business growth
- Knowledge of Pilates and/or fitness industry trends
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Customer service-oriented mindset
- Experience in marketing and sales is a plus
- Must be willing to attend and become certified at the JETSET Pilates training academy
- Must be willing to teach 8-10 class per week.
- Must be willing to be in the studio for a minimum of 20 classes each week.
- Management experience required
If you are a passionate leader who is committed to driving success and growth, we want to hear from you! Apply now to join the JETSET Pilates team and be part of our mission to transform lives through fitness and wellness.
To apply, please submit your resume and cover letter to alpharetta@jetsetpilates.com We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $53,753.54 - $64,735.45 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Are you willing to attend JETSET's paid training academy in Miami?
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Alpharetta, GA (Required)
Ability to Relocate:
- Alpharetta, GA: Relocate before starting work (Required)
Work Location: In person