Georgetown Animal Clinic is seeking an experienced veterinary Client Care Representative (CCR) to join our front desk team to provide outstanding client service and patient care. The right candidate must have a professional work ethic, excellent communication skills, independent decision making, be detail oriented and multi-task efficiently. We are looking for a reliable, dependable, and flexible individual to join our privately owned and operated small veterinary clinic.
The schedule would be 30-35 hours/week with a rotating Saturday morning. We provide a friendly work environment with an emphasis on a work/home balance. Veterinary experience is required.
The duties of our CCRs include but are not limited to:
· Client Communication regarding fees, products, and services the hospital offers
· Greeting clients upon entrance
· Assisting clients in person, and on the phone
· Needs to understand veterinary terminology
· Scheduling appointments with understanding: basic routine vaccinations, diseases/illnesses affecting dogs and cats, surgery protocols, plus laboratory tests
· Invoicing out clients and taking payments
· Proper communication skills with clients, staff, and veterinarians
· Taking prescription refill requests
· Filing
· Managing and verifying accuracy of our paperless medical records
· Help ensure the reception area is always clean and neat
We offer competitive compensation based on experience.
Join our team as a Veterinary Receptionist (CCR) to make a difference in the lives of pets and their owners. Apply now to be part of our compassionate veterinary clinic!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Schedule:
- 10 hour shift
- 8 hour shift
Work setting:
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Buffalo, NY 14221 (Required)
Work Location: In person