We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Answer the phone with a friendly greeting and make appointments.
- Deliver information clearly and cordially.
- Greet guests cheerfully and explain the menu services.
- Estimate wait times and encourage guests to wait or return as appropriate.
- Work the leased line to promote salon and services
- Support established personal and/or salon retail goals by interacting with customers shopping for retail only.
- Recommend additional services and products to guests.
- Operate the POS, accept payment, give change, and provide receipts.
- Listen attentively to guest complaints and refer them to the manager.
- Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests.
- Assist with Salon duties, including cleaning and organizing.
- Label and stock retail products.
- Work independently.
- Attend salon meetings or trainings when applicable.
Qualifications –
- Strong guest service skills.
- Cash handling experience.
- Good communication skills.
- Basic reading, writing, and mathematical skills.
- Computer knowledge including but not limited to point-of-sale systems
- Professional appearance and presence.
- Ability to travel to work and arrive on time for your scheduled hours.
- Ability to work a flexible shift including nights and weekends.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Expected hours: 35 per week
Schedule:
- 8 hour shift
- Every weekend
Education:
- High school or equivalent (Preferred)
Work Location: In person