Full time position in the office, doing all required to maintain customer satisfaction for chain restaurant accounts. Working directly with third party management companies to ensure program compliance. Require being accessible by phone/computer during non-traditional hours including evenings, week ends, and holidays to better assist the customers needs. Looking for an individual with experience with national restaurant procurement knowledge, a quick learner and who wants to be an integral part of the team, in a fast paced environment.
Duties and responsibilities;
- Point of contact for existing customers, while working towards profitable sales and sales growth
- Work with purchasing team to ensure near perfect fill rates and customer satisfaction
- Partner with Customer Support team on any issues being reported by customers
- Be informed of market conditions that may affect the company's overall performance
- Follow all company directives
Essential Duties;
- Answer customers questions about product, prices, availability and product uses
- Maintain pricing for each individual customer concept, which changes weekly
- Troubleshoot any problems that occur during the order process from beginning to end. (ex: out of stock items, special order items, low inventory)
- Participate in any available key training sessions
- Work with and learn from current employees to become an essential part of the company
- Review and analyze daily and weekly reports such as special orders, sales and data for best performance indicators.
- Perform administrative duties, processing orders, credits and pick-up requests as needed.
- Other duties may be assigned.
Qualifications;
- Education; Bachelor's Degree
- Work Experience: Minimum 3 years of foodservice sales
- Knowledge/skills/abilities
- Microsoft Office Outlook, Word, Excel, Power point
- Organized, detail oriented
- Strong communication oral and written
- Problem solving
- Multitask
Reside or willing to work geographical within the vicinity of territory. Valid drivers' license with a "clean" driving record. Must pass pre-employment testing (drug screen, background check) must sign non-compete/arbitration agreement.
Working conditions;
- Must be comfortable with going into a 36-dgree cooler for periodically checks on products and issues.
Job Type: Full-time
Pay: $62,400.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Travel requirement:
Experience:
- Food industry: 1 year (Required)
Ability to Relocate:
- Key West, FL: Relocate before starting work (Required)
Work Location: On the road