Job description
Interstate Fire Protection LLC is a progressive fire safety contractor that has been providing design, installation and service of systems throughout the country and mostly in the Northeast for over 30 years. A local company with national reach that +has a friendly, family-oriented atmosphere and a competitive salary benefit package. Join our team and have the opportunity of working with various systems and cross training in suppression systems.
Responsibilities:
We are seeking a Service Coordinator in Concord, NH. They need to be comfortable managing scheduling software ( ServiceTrade ) , solving problems, and multi-tasking. They will need to assemble the daily schedules of our service business to maximize profitability. Excellent customer service and efficient scheduling will be primary goals.
Responsibilities include:
-Manage the service delivery schedule and optimize daily productivity by scheduling work based on your technicians’ ability and route efficiency.
-Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule.
-Use and promote excellent customer service soft skills
Qualifications:
Applicants must have a college degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred. Interest (and ability) in learning new technology. Exceptional interpersonal and persuasion skills. Professional, customer-focused approach to completing assignments.
Interstate Describes Its Culture as:
- Detail-oriented - quality and precision-focused
- Outcome-oriented - results-focused with strong performance culture
- Team-oriented - cooperative and collaborative
Job Type: Full-time
Salary commensurate with experience with opportunity for a bonus.
Results driven work environment
Job Type: Full-time
Pay: $18.00 - $28.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance ( premium is paid by IFP for single employee)
- Paid time off
- Professional development assistance
Schedule:
Supplemental pay types:
Work Location:
Concord NH
Job Type: Full-time
Pay: $18.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Schedule:
Work Location: Multiple locations