Overview:
We are seeking a skilled and professional Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and administrative support to our patients and healthcare professionals. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced medical environment.
Duties:
- Greet patients and visitors with a friendly and welcoming demeanor
- Answer phone calls
- Schedule patient appointments using electronic scheduling systems such as AthenaOne
- Verify patient insurance information and collect necessary co-payments
- Maintain patient records and update information as needed
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
- Manage medical office inventory, including ordering supplies as needed
- Collaborate with healthcare professionals to ensure smooth patient flow and efficient operations
Qualifications:
- Proven experience as a Medical Receptionist or similar role
- Familiarity with medical terminology and procedures
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical scheduling systems and appointment management
- Understanding of medical billing processes is preferred
Job Type: Full-time
Pay: $20.19 - $24.32 per hour
Expected hours: 38 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Framingham, MA 01702 (Required)
Ability to Relocate:
- Framingham, MA 01702: Relocate before starting work (Preferred)
Work Location: In person