Interact with customers to provide basic information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes calls from individuals whose duties are primarily installation, sales, repair, and technical support.
- Must have the ability to communicate accurately and clearly both orally and in writing
- Must work well with others /enjoys a Team environment
- Must have organizational skills and accuracy / multitask
- Pleasant telephone manner and customer service oriented, "can do" approach to work / positive upbeat mind set.
- Able to think on your feet when dealing with callers
- Knowledge of computers; experienced in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent problem solving and people skills - Ability to work under pressure
- Customer Service experience required.
- Speaks Spanish, a plus but not required
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
- Longwood, FL 32750: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person