The Learning and Development Specialist will support continuous career development and culture initiatives in accordance with Bi-State Development’s (BSD) best practices and organizational strategic plan and goals.
This individual will ensure all training content is relevant and in compliance, to improve the internal and external customer experience across BSD by creating an empowered and collaborative culture, placing the physical, mental and emotional safety of our team members and customers above all else. This will be done strategically and tactically through career development activities, curriculum/content design, and course tracking/measurement/reporting. This role includes handling interactive learning materials and utilizing multiple systems to serve the learning and cultural needs of the organization.