Salesforce Administrator
Nyman Turkish, a nationwide disability law firm with offices in California, Michigan, and Florida, is seeking a Salesforce Administrator to join our growing Roseville, CA office. This position is responsible for administrating our client intake and case management software, Litify.
Salesforce Administrator Responsibilities:
- Serve as a system administrator for the Litify Salesforce environment with 80+ users, focusing on ensuring Salesforce adoptability across the team.
- Handle all essential administrative functions, including but not limited to: user account maintenance, reports and dashboards, workflows, and other routine tasks.
- Manage all support requests and users’ administrative needs, and provide training as necessary to enhance user adoption and efficiency.
- Complete regular internal system audits and prepare for upgrades.
- Identify opportunities for application optimization, integration, redesign, or development, with a keen eye on incorporating AI into the roadmap.
- Maintain security, including sharing rules and security levels.
- Maintain system documentation and Salesforce policies and procedures.
- Manage and document ongoing Salesforce customization and integration projects.
- Make recommendations to management & clients regarding implementations as appropriate.
- Be the subject matter expert on Salesforce, staying updated on the latest features and best practices.
- Design, implement, and manage integrations between Salesforce and other products, including telephony.
Salesforce Administrator Requirements:
- At least 3 years’ experience in Salesforce administration and development.
- Salesforce certification required.
- Experience with Litify is preferred.
- Strong problem-solving skills and the ability to manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal, to effectively train and support users.
- Detail-oriented with a commitment to maintaining high standards of system security and data integrity.
Benefits:
Nyman Turkish PC offers a great work environment, competitive salary, and excellent benefits including medical, dental, life, disability, 401K with a 6% match, paid holidays, unlimited paid time off, sick time and more!
PayScale:
Salary range of $65k - $90k depending on experience.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- What state are you in?
- Compensation ask?
Experience:
- Salesforce: 3 years (Required)
License/Certification:
- Salesforce Certification (Preferred)
Work Location: Remote