Timco Logistics Systems, LLC a premier multimodal final mile transportation and logistics provider is seeking a Customer Service Representative to help support our operations out of our Waxahachie, Texas office. This is a full time, day shift position with a progressive and rapidly growing company! Join our team today and be part of one of the nations leading transportation providers. This is a great position to build foundational knowledge in the trucking industry. GoTimco!
TRUCKING EXPERIENCE REQUIRED!
Job Responsibilites:
- Develop and maintain healthy relationships with multiple customers through verbal conversations, as well as, email correspondence
- Responsible for professional, timely, and effective internal and external communication
- Manage high volume of emails
- Assist with daily tasks
- Understand DOT regulations
- Positive and energetic attitude
- Be able to perform well under pressure
- Strive to improve customer satisfaction
Required Skill Set:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent Customer Service skills.
- Strong motivation / Self Starter.
- Strong Multi-tasking skills.
- Understanding of and the ability for sense of urgency.
- Proficient with Microsoft Excel, Office Suite or similar software, and accounting software.
- Strong numeracy and analytical skills.
- Strong technology skills. Able to work with multiple systems.
- Ability to make outbound calls with confidence while being courteous and answer inbound calls.
Benefits:
- Family Owned & Operated
- Paid Vacation & Time Off
- 401K
- Health, Dental, Vision & Life Insurance
- Monday - Friday
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person