UNPAID VOLUNTEER OPPORTUNITY
Opportunity available within the state of Pennsylvania
Hero Care Network Family Contact Card Caseworker – Military and Veteran Families
Ensure that military families know they are supported by the Red Cross from the first day in the military through life as a veteran. This position supports the Regional SAF department. This can be a virtual (volunteer-from-home) opportunity.
Key Responsibilities
- Ensure family information is in the case management system
- Email and phone military families to provide Red Cross preparedness information
- Provide additional support, as appropriate
- Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly.
- Maintain strict confidentiality of any case notes, and private personal information in accordance with Red Cross policies
- Maintain professionalism and conduct as stated in Red Cross policy
Time Commitment
2 days/week; with each shift being 2-3 hours volunteer time.
Required:
- Reliable access to resources needed to volunteer to include phone, personal computer and internet connection.
- Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
- Good computer skills to include use of Internet search tools; Internet; and Microsoft Office Suite, to include Outlook, word-processing
- Strong interpersonal, communication and listening skills
- Able to work with diverse populations
- Willingness to comply with current public health and Red Cross policies.
Recommended/Helpful:
- Knowledge/experience with the military
- Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military families, and veterans' issues
- Bi-Lingual
Development Opportunities
- Regional SAF Family Contact Lead
- MEPS coordinator
- Critical Community Service Caseworker
- Family Follow-Up Caseworker
- SAF Training
- Giving Presentations/Briefings
- Contingency Team
- Volunteer Partner
- Division Volunteer
To get started: https://volunteerconnection.redcross.org/?nd=lead&a=114837&h=193&p=1899125
Job Type: Part-time
Pay: $0.01 per year
Schedule:
- Choose your own hours
- On call
Work Location: On the road