Job Overview:
We are seeking a professional and friendly Front Desk Receptionist to join our team at Comprehensive Chiropractic and Rehabilitation. As the first point of contact for our office, you will play a crucial role in creating a positive and welcoming experience for our patients and visitors. This position requires excellent communication skills, strong organizational abilities, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet and welcome patients and visitors with a warm and friendly demeanor
- Answer phone calls, take messages, and direct calls to appropriate individuals
- Provide general administrative support
- Assist with office management tasks including supply inventory and maintaining office cleanliness
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain confidentiality of sensitive information for all patients
- Check patients in and out from appointments
- Assist management with insurance verification, benefits, and denied claims
- Collect and manage patient payments throughout the day
- Scheduling and rescheduling for patients, assist with managing the patient schedule
Qualifications:
- High school diploma or equivalent required; additional certification or training is a plus
- Experience as a receptionist or in a similar role is preferred
- Excellent verbal and written communication skills
- Proficient computer literacy, including knowledge of Microsoft Office Suite
- Strong data entry skills with high accuracy and attention to detail
- Ability to manage multiple tasks simultaneously while maintaining a high level of organization
- Previous experience in a customer service or patient care setting.
We offer competitive pay based on experience and qualifications. This position is part-time with flexible hours. Our office is open three days a week from 7:00AM to 6:00PM. If you are a motivated individual with excellent customer service skills, we would love to hear from you. Please submit your resume for consideration.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 10 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Dover, DE 19904 (Required)
Work Location: In person