The Acme Bread Company is looking for a full time Administrative Assistant to join our Berkeley Wholesale Office team which operates in a fast paced environment. The Administrative Assistant needs to have strong communication and superb problem-solving skills. The ideal candidate is a quick learner and proactive. Most administrative duties revolve around providing customer service. This generally includes answering customer phone calls, processing orders via phone and email during business hours, solving customers' inquiries, multitasking, etc. Because the Berkeley Wholesale Office also provides bread recommendations to customers, experience in the hospitality industry is a plus.
Essential Functions and Responsibilities
- Answering phone calls
- Processing orders taken via phone and email
- Handling customer inquiries and research
- Responding in a professional manner to email orders and questions
- Communicating changes to the appropriate people
- Being able to act and resolve problems effectively
- Must be able to work weekends and holidays
Qualifications:
- Ability to work holidays and either Saturday OR Sunday (any time from 8am to 5pm)
- Must be a quick learner and excellent at problem solving
- Must have good oral and written communication skills. Proficient with email etiquette at business level, and comfortable creating paper memos and letters to customers as needed
- Ability to multi-task and work in a fast paced environment with shifting priorities and/or duties
- Must have strong Excel skills
- Must be proficient with the computer and have good internet searching skills
- Ability to work both independently and within a team environment
- AA Degree or some level of college education preferred
- Customer Service experience welcome and Spanish speaking a plus
Join our team as an Administrative Assistant to contribute to our dynamic work environment and grow your administrative skills!
Job Type: Full-time
Pay: $24.78 per hour
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Berkeley, CA: Relocate before starting work (Required)
Work Location: In person