❖ 8-25 Hours Per Week
❖ May include Saturday
AT-WSI Position Objective: Work with General Manager, Aquatic Manager and Aquatic Staff on all aquatic daily operations thereby ensuring company core values, customer satisfaction and revenue increase.
Customer Service:
- Greet customers when they come into the facility
- Communicate effectively with potential and existing customers
- Build relationships with families and get to know their names and their children’s names
- Handle customer complaints gracefully with a win/win outcome
- Report to manager if complaints are unresolved
- Lead by example for other staff members by using the customer-focused principle in every customer interaction
AT-WSI Duties:
- Uphold our Aqua-Tots Swim Schools Core Values
- Report to work 15 minutes prior to each shift
- Be in uniform (Staff shirt) when entering any AT facility or location
- Check pool chemicals and maintain chemical log
- Clean and maintain pool areas before and after each shift
- Understand and uphold AT fecal contamination policies
- Teach in accordance with AT curriculum
- Be knowledgeable in regards to parent questions regarding progression and AT curriculum
- Fill out Aqua Cards on a consistent basis
- Return Aqua Cards to correct place in bin
- Attend staff meeting and in-service trainings
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- After school
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person