A Tanner's Host/Hostess presents a positive first impression of our friendliness, hospitality and excellent service.
Responsibilities:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat Guests in either the bar or dining area depending on their preference
Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Dining, Bar and Patio areas, provide accurate wait times to incoming Guests if appropriate
Tend to special Guest needs and requests
Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Protect establishment and patrons by adhering to sanitation, and safety policies
Help dining room staff by setting and clearing tables; replenishing water
Issue dining charges by verifying orders; totaling bill for to-go orders
Receive payments by validating credit charges; accepting currency; calculating and issuing change for ToGo orders
Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
Requirements:
Must be able to articulate clear greetings and farewells to Guests
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
Flexibility to work a variety of shifts
Must be upbeat, outgoing and positive!!!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Host/hostess experience: 1 year (Preferred)
- Serving: 1 year (Preferred)
- Food service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person