Ability to work collaboratively and in tandem with Base Manager, fellow Operations Managers and Regional Director.
In concert with the Base Manager, owns the activities that will make the base successful.
Works together with the Base Manager and with local APFA representatives to reach interest-based decisions for the company and Flight Attendants
Collaborates with key station personnel at the base, Headquarters and the Food and Beverage team to enhance the overall customer service experience
Identifies, leads, and motivates a strong management team in achieving the department's overall
objectives, while being an advocate for Flight Attendants at the base
Manages the daily operation while continually seeking opportunities to reduce costs and increase our internal customer service through the FSMs.
Coaches and counsels staff to assure a thorough understanding of and compliance with all Company and departmental policies, procedures, and regulations.
Develop and mentor the staff to insure competent oversight in projects and initiatives.
Ability to work rotating shifts, nights and weekends