Salary Range
- Extremely competitive hourly wages, depending upon experience, performance bonuses
- Access to all Stellantis technician training from day one (level up your career and grow with us)
Benefits
- 401(K) retirement plan
- Stellantis Degrees@Work Family Plan (tuition free online accredited college for employees, spouse, and dependants via Strayer University)
- Health Insurance
- Health Savings Account
- A variety of health related discounts and benefits
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Paid vacations
- Holiday pay
- OEM/In-house Paid Training
- Employee Referral Bonus
- Career opportunity
- Flexible schedule
- Employee Discount on service and parts
- Employee / Family vehicle purchase plan
- Professional one-on-one personal coaching
- 50+ years third generation family business
- Actively engaged with the community
- Average 100 repair orders per day
- Long term job security
- Ability to make an impact and change lives
- Opportunities for advancement
- Values-driven culture built on integrity, professionalism, excellence, and teamwork
Experience Required
- Knowledge of Automotive Repair & Service
- Valid driver’s license with clean driving record
- Background check & drug screen
- Stellantis experience preferred
Shift
- Monday - Friday 7:30am - 6:00pm (1 hour lunch)
- Rotating weekends (Saturday half day)
- Day shift
Description
We are currently looking to hire (2) Express Technicians. We offer one of the most aggressive compensation packages in New Jersey and a comprehensive benefits package! We would consider a signing/hiring bonus or relocation/travel assistance for the right candidate. We provide all staff to factory/OEM training immediately and offer Stellantis’s Degrees at Work program to you and your family (tuition-free online college for you and your family)!
We are in the business of selling and servicing new and used vehicles and providing exceptional customer experiences. Our organization has built a reputation for providing honesty, integrity, and enthusiastic customer service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you.
The right candidate should have a drive to be in the automotive industry, and knowledge of service department practices and vehicles.
Ideally looking for someone with Stellantis experience but will train the right person with any experience. We strive to create a positive culture that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers.
Our hiring process next steps:
- Text/phone response and scheduling of interview
- In-person/phone interview with Service Manager
- Reference / Background checks
- Drug Screening
- Hiring/paperwork process
- Onboarding Process and Welcome
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Culture
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- Heavily involved in the community, sponsoring local sports and community organizations
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Responsibilities
- Provide technical support and help customers with vehicle features and functionality
- Read, comprehend, and perform all actions on repair orders
- Verify customer requests and seek clarification as necessary
- Perform and document all multipoint inspection findings on the repair order
- Serve internal and external customers with pride and enthusiasm
- Thoroughly repair and maintain customer vehicles with integrity and craftsmanship
- Be mindful of safety at all times and follow all guidelines
- Secure all equipment, shop, tools, and all customer vehicles at all times
- Clearly communicate with all team members in a polite and courteous manner
- Communicate additional service needs when appropriate
- Document all services provided completely and accurately
- Engage with all staff frequently and friendly, always
- Effectively complete repair orders with all information
- Ability to communicate objectives and promise times and follow up as those progress
- Handle customer complaints and concerns
- Support all other staff
- Provide updates on progress of vehicle during service process
- Maintain open lines of communication with advisors and staff
- Follow vehicle maintenance process when servicing vehicles
- Provide complete documentation, including 3C’s & time punches
- Verify services are completed effectively
- Maintain high CSI/CX and provide exceptional customer experiences/FFV
- Dependable - more reliable than spontaneous
- People-oriented - enjoys interacting with people and working on group projects
- Adaptable/flexible - enjoys work that requires frequent shifts in direction
- Autonomous/Independent - enjoys working with little direction
- Treats their career like it is their name on the building
- Able and willing to assist advisors and customers for clarity when necessary
- Maintain a clean and effective workspace
- Become a cohesive member of the team
- Reliable transportation to commute to and work at the dealership 100%
- Follow all OEM, local, state, and federal rules and regulations
- Stay up-to-date on products, services, warranty information, and industry standards
- Complete all required OEM training and certifications as well as in-house training
- Maintain professional demeanor and appearance at all times
- Outstanding Communication skills both verbal and written
- Ability to work well in process driven environment
- Exhibit friendliness, enthusiasm, reliability, and a positive “team-player” attitude
- Strong work ethic & and a growth mindset
- Ability to work in a fast-paced environment
Job Type: Full-time
Pay: $16.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Prescription drug insurance
- Referral program
- Retirement plan
- Safety equipment provided
- Store discount
- Travel reimbursement
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- 5 years
- No experience needed
- Under 1 year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Weekends as needed
Work Location: In person