*** This position can telework 100% from anywhere in Texas consistent with HHS telework policies. Candidates local to Austin preferred.***
The Systems Analyst reports to Application Manager within Health and Specialty Care Systems (HSCS) unit of Information Technology (IT) department for Health and Human Service Commissions (HHSC). This position applies their expertise and technical skills in creating, developing, and maintaining database structures, database tuning, stored procedures, SQL Server packages and support for existing and new Electronic Health Record (EHR) applications. This position is within the software development and support team and requires development of application business logic with stored procedures and support applications.
The analyst will also perform analytical, and database administrations work for information systems and technologies to support Electronic Health Record (EHR) systems and applications for the State Hospitals (SH’s) and State Supported Living Centers (SSLCs). The analyst will support multiple third-party applications (Cerner’s Millennium, Netsmart’s myAvatar, in house developed MATS, and IRIS_DSS, among others). Work involves gathering and analyzing requirements, design and implementation, and on-going maintenance of existing systems and processes.
Analyst will work with other HSCS application support staff as well as other HHSC teams to develop and support information systems. The analyst may interact with staff from vendors, other agencies and outside entities as required to provide continued support, obtain required work products, or for consultation. Work is performed in an Agile environment and creativity is encouraged.
Essential Job Functions:
Participates in database design sessions for new initiatives and for enhancements to ensure requirements are met. Writes, Tests and Tunes complex database stored procedures. Create database tables, indexes, and other database objects on SQL Server and SSIS (25%)
Extracts data from Cerner Millennium or myAvatar application databases using existing tools. Builds data mappings, tasks and workflows using Informatica Tools to load data to the data warehouse databases. Documents, designs, validates, and implements reporting methodologies for multiple areas of specialization using selected HHSC methodology and tools. (25%)
Investigates and identifies corrective solutions to production problems / issues. Consults with IT teams on software/hardware justifications and purchases. Supports in troubleshooting and solving complex problems related to EHR system software and hardware incidents and problem calls, and in the processing of service requests and tasks. (20%)
May provide on-call application support as part of the support team based on team rosters. Provides technical expertise to aid in decision making and problem resolution for EHR applications. (10%).
Performs quality assurance tasks to ensure accuracy of fixes provided to resolve issues. Documents processes and procedures for technical and non-technical users. (10%)
Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts (10%).
Knowledge Skills Abilities:
Registration or Licensure Requirements:
Initial Selection Criteria:
Required:
Bachelor’s degree or higher in a technology related field is preferred. May substitute direct work experience on a year-for-year basis in lieu of education.
Preferred:
Minimum of 4 years of experience in using DDL (Data Definition Language), DML (Data Manipulation Language), and DCL (Data Control Language) in the creation/maintenance of SQL Server databases, Oracle or similar.
Minimum 4 years of experience in using EHR application (Cerner Millennium, Netsmart’s myAvatar or similar) in a largescale private/public environment is preferred
Minimum of 4 years of experience in using Unix/Linux/AIX OS pr MS Windows Servers are preferred.
Minimum of 4 years of experience in report design, development and automation is preferred.
Minimum of 4 years of experience in data extraction, transition, and load (ETL) tools such as Informatica PowerCenter, database design and implementation preferred.
Experience in using ITSM tools such as ServiceNow, Remedy on Demand or similar is a plus.
Good command of written and spoken English.
Additional Information:
*** This position can telework 100% from anywhere in Texas consistent with HHS telework policies. Candidates local to Austin preferred.***
Work outside of regular hours, including occasional afterhours and weekends, may be required.
Will be part of the application support team which requires to provide on-call service rotation among team members.
Must be legally authorized to work in the U.S. without sponsorship.
Learn more about benefits.
MOS Code:
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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