Electronic Health Record: Cerner (Community Works)
Position: Informatics Associate
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the size of the facility the job duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at-will.
Position Summary
Under the direction and in collaboration with the Director of Informatics, the Informatics associate works directly patient registration team, schedulers and staff as assigned by the director of informatics to ensure consistent use, and support of the EMR system. The Informatics Associate works with the IT and other departments to support the Electronic Health Record (EHR) environment.
Position Responsibilities
Technical Systems Support:
· Receives requests and works with staff, IT, patient registration, scheduling, and various department to resolve issues. Uses the helpdesk ticketing system to document requests and solutions.
· Supports software applications, namely EHR system as requested.
· Reviews workflows assigned .
· Tests solutions in the working environment with stakeholders.
· Provides on-call assistance as needed.
Written and Verbal Communication:
· Liaises with different departments end users and IT.
· Identifies support trends and training needs; recommends remedies.
· Prepares documents for various departments upon request.
· Notifies management and technical staff about any potential problems associated with the hospital computing environment and systems.
· Participates in committee assignments as required.
Works on various clerical tasks such as contacting physician offices to schedule trainings and documenting it.
Technical Projects:
· Assists in testing new and existing clinical applications under development or consideration for purchase;
Other Responsibilities
· Completes required orientation as directed by facility
· Follows facility and OSHA safety rules and procedures while on assignment
· Follows facility Unusual Occurrence Protocol
· Respects cultural and religious practices of patients
· Upholds HIPAA regulations
· Punctual and dependent for assigned/confirmed shifts
Position Requirements
· This position requires clinical communications and analytical skills normally acquired through two years of post-secondary education in clinical informatics, nursing, health technologies, or a related field, or equivalent clinical technology training in a computer-related field.
· Minimum of one (1) year in nursing setting with technical support of clinical information systems o in direct interaction with clinical providers OR
· 1 year of experience in clinical informatics, or application support or related field .
· Federal-, State- and GHR-required credentials current and on file.
· Cognitive skills as related to the position
Working Conditions
Because patients need round-the-clock care, working hours include days, nights, weekends, and holidays or as directed by the Informatics Manager.
Physical Demands
· Ability to lift twenty (20) pounds. Moving, lifting or transferring of patients may involve lifting of up to fifty
· (50) pounds, as well as assist with weights of more than one hundred (100) pounds.
· Ability to stand for extended periods
· Fine motor skills
· Visual acuity
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 20 pounds and occasionally lift or move 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The overall physical demand rating for a job of the nurse falls within the Medium classification (exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects).
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Stand
F
Walk
F
Sit
O
Manually Manipulate
F
Reach Outward
F
Reach Above Shoulder
F
Climb
O
Crawl
N
Squat or Kneel
O
Bend
O
Grasp
F
Speak
C
10 lbs or less
O
11-20 lbs
O
21-50 lbs
O
51-100 lbs
O
Over 100 lbs
O
Push/Pull
12 lbs or less
F
13-25 lbs
F
26-40 lbs
O
41-100 lbs
O
Employee Signature:
Date:
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Work setting:
Experience:
- Health Informatics Occupations: 1 year (Preferred)
- Application support: 1 year (Preferred)
- EMR: 1 year (Preferred)
Work Location: In person