Job Summary/Objective:
Warehouse Lead is responsible for our warehouse’s day-to-day operating activities, to include inbound receiving, inventory management, outbound shipping, reverse logistics and customer support. The candidate will effectively manage end to end cross-functional complex operations projects to support the company business growth. The projects will be touching all areas of our warehouse operations, including but not limited to planning, logistics, warehouse supervision and process creating / reporting / optimization.
Responsibilities/Duties:
- Ensure our warehouse operate at peak efficiency/accuracy, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse staffs and establishing, monitoring, and managing operation goals
- Oversee daily operations, while controlling and managing inventory and logistics
- Manages series of complex warehouse related projects from requirements definition, development, testing, training, deployment to initial support
- Communicates effectively within the organization and to key cross-functional partners, providing project progress milestones, delays, and challenges in a timely manner
- Ensures project documentation is complete, current, and available for stakeholders to review
- Understand e-Commerce distribution process is a plus
Requirements (Skills/Abilities/Experience):
- 5+ years of warehouse operations experience
- Knowledge and Experience in WMS is a must
- Collaborate with clients and vendors to make sure the inventory management exceeds satisfaction
- Ability to establish and define processes, interrelationships, key controls and to continuously monitor and improve processes to facilitate the efficient and effective execution of business activities
- Good written and verbal skills and ability to effectively tailor approach to reach audience at all organizational levels in both English and Mandarin or Spanish is required.
- Ability to lift-up-to 50lb.
- Microsoft Outlook, Excel, and Word knowledge and experience is a must
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Warehouse management: 3 years (Required)
Language:
- Mandarin Chinese (Preferred)
Work Location: In person