Job Title: Customer Service Representative
Job Summary:
We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. This role requires proficiency in English language.
Duties:
- Conduct inbound calls from customers to address their needs and provide assistance
- Utilize sales techniques to upsell products or services
- Respond to customer inquiries via phone, or chat in a professional and timely manner
- Analyze customer feedback to improve services and products
- Maintain a high level of etiquette during interactions with customers
Qualifications:
- Proficiency in English language is required
- Proven experience in customer service or a related field
- Strong communication skills with the ability to interact effectively with customers
- Interest in literature and art
- Ability to upsell products or services effectively
- Excellent analytical skills to understand customer needs and preferences
This position offers the opportunity to work in a fast-paced environment where you can enhance your customer service skills while contributing to the success of our team. If you are passionate about delivering exceptional service and enjoy working in a multicultural setting, we would love to hear from you. Apply now and join our team as a Customer Service Representative!
Job Types: Part-time, Contract
Pay: $15.00 - $18.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Commute:
- Cape Canaveral, FL 32920 (Preferred)
Ability to Relocate:
- Cape Canaveral, FL 32920: Relocate before starting work (Required)
Work Location: In person