We Play to Win!
Big goals. Big achievements. Big impact.
ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!
What We Offer:
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Medical, Dental, and Vision start the first day of the month following your date of hire
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401 (k) match
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15 days paid time off and paid holidays, including 2 floating holidays
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Career growth and advancement
Work Location: This role is hybrid onsite 3 days a week in out Sandy Springs Headquarters.
Senior Executive Assistant
We are currently seeking a professional, highly organized, and detail-oriented Executive Assistant to the Chief Executive Officer and other Executive team members. This position will play an important role by interfacing on behalf of the CEO with our Board, Franchisees, key customers, and our ServiceMaster Team.
In addition, you will seamlessly manage the administrative and project management needs of these key executives while coordinating the calendars with both internal and external stakeholders. You will help manage the flow of information by facilitating connections with stakeholders, screening telephone calls and visitors, resolving routine inquiries, and creating space for the leaders to focus. This role includes the need to schedule appointments, meetings, and travel itineraries, coordinating all related arrangements. In addition, you will provide general facility management for the corporate office.
The successful candidate will thrive in a fast-paced environment bringing expertise and experience in responsive and effective support with a forward-thinking, can-do attitude that incorporates a proactive and solution-oriented mindset.
What you will do:
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Perform diversified and comprehensive administrative support requiring broad and anticipatory thinking.
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Manage sensitive information with the utmost confidentiality and discretion.
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Serve as the primary liaison between the executive leaders and internal/external stakeholders, ensuring effective and timely communication, while safeguarding the leaders’ time to focus on strategic initiatives.
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Manage heavy and complex calendars and scheduling with a thorough understanding of business priorities and optimize the organization of meetings, appointments, and events.
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Schedule appointments, meetings, and travel itineraries with coordinated related arrangements, while keeping leaders well-informed of upcoming commitments.
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Partner to design and implement culture-building events that strengthen the organization, including the need to plan and support large meetings, off-sites, and team-building activities.
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Coordinate with team members and external partners to ensure seamless execution of projects, maintaining accountability and supporting the delegation of tasks.
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Take meeting minutes and track actions and follow-ups.
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Craft compelling presentations that reflect the company’s brand and represent the executive team in crucial communications.
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Act as a social and cultural touchpoint for the team.
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Serve as the office administrator to ensure smooth office operations, overseeing maintenance projects, coordinating general facility upgrades and renovations, partnering with outside vendors for office improvement needs.
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Property manager and security desk point of contact.
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Assign office space and manage floorspace/floorplan changes.
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Manage expense reports and submission.
What you will bring:
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Bachelor’s degree preferred
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Minimum 5 years of experience as a collaborative Executive Assistant or related administrative role, effectively supporting multiple high-level leaders
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Excellent administrative and organizational skills with the ability to exercise good judgment, discretion, and initiative
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Advanced Outlook calendar management is critical with experience in expense management and travel coordination
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Expert knowledge of Microsoft Office applications (Word, PowerPoint, and Excel) is required
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Proven time management skills with the ability to prioritize and handle multiple tasks in a fast-paced work environment
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Strong organizational skills
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Exhibit administrative leadership on the team
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Highly proactive with the ability to anticipate needs
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Excellent verbal and written communication skills including the ability to communicate with all levels of the organization
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Must be able to work independently with a sense of urgency
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Maintain high levels of customer service and excel in a deadline-driven environment that involves multiple, simultaneous projects
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Dependable and adaptable
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Ability to manage highly sensitive and confidential information
About ServiceMaster Brands
ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.
While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.
Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.
ServiceMaster Brands is headquartered in Atlanta, Georgia.
Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.