Job Title: Community Manager
The ideal candidate for this position will be an experienced, dynamic, talented, customer service focused, energetic, enthusiastic, and positive in nature, and must have the ability to communicate with a diverse team to motivate individuals to achieve specific goals. The ideal candidate must be able to multi-task in a fast-paced Community Center environment providing support where the primary objective is the Vista Lakes Association and the Residents. The ideal candidate must have experience in developing and overseeing Homeowner Associations.
Position Summary:
· Maintain and operate the front office in accordance with the Association rules/objectives. · Coordinate with The Board of Directors to develop a strategy for successful operations of the community. ·
Responsible for the day-to-day financial related functions, to include the following: Payroll, Invoicing, Credit Card Reconciliations, Financial Audits, and Neighborhood Fund usage, while overseeing the Associations’ financial vendor.
· Maintains/updates community documents, policies, and procedures when need or requested.
· Responsible for Hiring Process and all New Hire Paperwork. · Responsible for training/coaching/performance for Lifeguard staff.
· Maintain personnel records for each team member (job description, disciplinaries, comments) and keep updated as new information is received.
· Responsible to generate weekly resident suspension lists for amenities usage. · Create and Maintain Social Media posts/platforms.
· Create Email blasts for Community when requested. · Responsible for updating- Calendar on Vista Lakes Website.
· Assist Residents and Front Desk with the following: HOA Payments/Ledger questions, General ARC/Violation issues, Reservations, Clubhouse rentals, Club ID’s, emails/incoming calls, process new resident accounts, and any other day to day customer service inquires.
· Responsible to post meeting agenda/minutes on Vista Lakes Website. · Responsible for Processing Lien Foreclosure paperwork, removal of Residential Bankruptcy’s from suspension list, and working with Attorney for any legal documents needing to be signed/notarized.
· Responsible for Community Events to include the following: planning, creating event flyers, organizing staffing, and process payments.
· Create Monthly Community Calendars/Flyers for Neighborhood Mailboxes, Yard of the Quarter Signage, and Garage Sale Ads on Vista Lakes Website.
· Responsible for inventory and ordering all clubhouse and property supplies.
ABLITITY TO GET EDUCATION FOR OBTAINING A CAM LISCENCE BY EMPLOYER
Required Qualifications Preferred Qualifications
Please list the specific qualifications, years of experience, knowledge,
skills and abilities needed for this position 1-2 years in Property Management
Education High school/GED Associate's Degree/College Diploma
License/ Certificates Licensed Community Association Manager
Years of related experience 1-3
Years of management or supervisory experience 2+
Management or supervisory experience type Managerial Managerial
· Responsible for attending regular monthly team meetings. · Responsible for gathering, planning, executing City/County Grant Packages. · Responsible for creating and administering bi-annually Lifeguard continuing training. · Responsible to stay relevant within new policies/procedures that can be incorporated in the community. · Assist Community Manager in any other task requested. · Collect information, provide guidance, and support for the Committee Chairs established by the Board and Neighborhood Representatives. · Maintain CAM continuing education requirement if applicable. · Serve as acting Community Manager when the Community Manager is out of the office. · If a licensed CAM, ensure compliance with all applicable State Laws and Regulations. · Responsible to provide a monthly report to the Board on highlighting all accomplishments and major activities supporting ongoing projects.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Orlando, FL 32829 (Preferred)
Ability to Relocate:
- Orlando, FL 32829: Relocate before starting work (Required)
Work Location: In person