About Us:
Holiday Inn Milwaukee Riverfront, a proud member of the Remington family of properties, is dedicated to providing exceptional hospitality and memorable experiences for our guests. Nestled in the heart of Milwaukee, our hotel offers comfort, convenience, and unparalleled service to travelers from around the world. We believe in fostering a positive and collaborative work environment where every team member plays a vital role in delivering outstanding guest experiences.
What We Are Looking For:
- High work ethic and self-initiative
- Willingness to work varying schedules, including nights, weekends, and holidays
- Enjoys working as part of a team to provide exceptional experiences for our guests
What You Will Be Doing:
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
- Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately, and efficiently post all charges.
- Maintain a complete working knowledge of the Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks, and credit card information from guests for payment of hotel charges and making change correctly.
- Review reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts, and how to handle each.
- Possess a working knowledge of reservations and procedures, including how to take same-day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Additional Benefits:
- Competitive pay
- IHG & Remington Hotel discounts
- Benefits offered for both Part-time and Full-time
If you have a passion for hospitality, a strong work ethic, and enjoy being part of a team that creates memorable experiences for our guests, we encourage you to apply for the Front Desk Agent position at Holiday Inn Milwaukee Riverfront. Join us in delivering exceptional service and building lasting relationships with our guests.
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: No more than 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
- Weekends only
Work setting:
Experience:
- Hotel Front Desk: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person