The Texas Nurses Association is seeking a Member Services Coordinator to support the work of the Association. The coordinator will serve as the initial point of contact and provide excellent customer service to members, non-members and district support staff; and maintain the membership database, providing information about member statistics as required. In addition, the coordinator will provide general administrative support to the Director of Member Services, and assist with coordinating meetings and events.
Major responsibilities include:
- Assists members and districts leaders as needed
- Maintain membership database by importing and entering data
- Export data from databased as needed to produce requested reports
- Assists with planning annual meeting and conferences
Qualifications
- High school diploma or equivalent, Bachelor’s preferred
- Combination of three years of clerical and customer service experience
- Ability to communicate courteously and professionally in writing and verbally
- Strong computer skills, including proficiency with MS Word, Excel, PowerPoint, and Outlook; experience with database management and AMS or CRM systems required
- Ability to maintain confidentiality and work with sensitive information
- Ability to be self-motivated and work independently
- Ability to work under time constraints and strict deadlines
The ideal candidate will have strong communication, organizational, interpersonal and customer service skills and be able to work independently, respond to changing priorities, and work under time constraints and strict deadlines.
About Texas Nurses Association
Texas Nurses Association (TNA) is a state-wide membership-based association of registered nurses (RNs) and is the largest professional nursing association in Texas. TNA actively participates in supporting nursing practice in all arenas, and constantly monitors and responds to developments that could impact nursing practice.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: Hybrid remote in Austin, TX 78759