Job Title: Service Advisor
Company: iShine Express Car Wash and Detail
Location: 8414 Spring Cypress Road, Spring, TX 77397
Job Summary:
As a Service Advisor at iShine Express Car Wash and Detail, you will be a vital link between our customers and our service team. Your main role will be to upsell our existing customers when they purchase unlimited memberships and detail services.
Responsibilities:
- Interact with customers to understand their service needs
- Schedule service appointments and communicate effectively with the service team.
- Provide accurate estimates for services such Car Detailing and Unlimited Washes
- Coordinate with team to ensure service are correct and completed on time
- Offer guidance on recommended services based on customer needs and vehicle assessments.
- Uphold high standards of customer satisfaction by addressing inquiries and resolving issues promptly.
Our Car Wash Service Advisor is paid a base hourly wage plus Commission on detail and unlimited wash sales. No caps on commission or hours.
Job Type: Full-time
Pay: $25,000.00 - $45,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Ability to Commute:
- Spring, TX 77379 (Required)
Ability to Relocate:
- Spring, TX 77379: Relocate before starting work (Required)
Work Location: In person