Position Summary:
Amerit Fleet Solutions, one of the leading fleet maintenance companies in the U.S., is looking to hire an experienced Account Manager to join our growing team! The Account Manager partners with our customers and team members and ensures their long-term success. The Account Manager's role is to manage a portfolio of assigned customers with fleet assets under a maintenance agreement, manage the day-to-day requests, reporting, relationships, and account performance while seeking opportunities to grow.
Compensation: Competitive Pay- Paid weekly, every Friday! Salary Range: $90k-110k
Benefits: Full-Benefits within 30 days! Includes medical, dental, vision, prescription drug coverage, paid vacation, holidays, and sick time, 401K, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, growth opportunities, and more!
Essential Duties & Responsibilities:
- The Account Manager will have a deep and thorough understanding of all relevant work orders and contract documents active between Amerit and client, and ensure the business is operating within the confines of all agreements. Identify risk areas and present them to Segment General Manager (GM).
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Receive and manage incoming Requests for Proposal (RFPs), Letters of Agreement (LOA) and contract addendums. Review each for overlapping language, terms, and concepts.
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Consistently track Segment KPIs and present results and trends.
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Track monthly expense compliance for entire segment.
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Ensure accuracy of operational data such as Shop IDs, shift schedules, and technician/manager/location assignments. This data is used to feed mission-critical metrics and reporting and must be accurate at all times.
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Manage Segment-wide communications including general updates, organizational announcements. Work with central functions to ensure all team members top to bottom are current and knowledgeable about relevant business updates.
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Submit monthly billing and reporting within contract guidelines to internal and external stakeholders.
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Prepare a weekly report for customer outlining available technician capacity for each location with business development assignment.
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Oversee business review documents to ensure they are executed timely and are presentable for the customer.
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Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.
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Calculate quarterly business development managers bonuses and submit for approvals.
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Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
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Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
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Adhoc reporting and presentations based on Segment and customer needs.
Key Competencies and Minimum Education:
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Proven experience as an account manager, key account manager, junior account manager or other relevant experience
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Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including the field, executive and C-level
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Solid experience with CRM software and MS Office (particularly MS Excel, Word, and PowerPoint)
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Experience delivering client-focused solutions based on customer needs
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Proven ability to manage multiple projects at a time while paying strict attention to detail
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Excellent verbal and written communications skills
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Must be a self-starter and can work independently
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BA/BS degree in Business Administration or relevant field
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Fleet maintenance or automotive industry experience a plus
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Ability to regularly lift and move up to 10 pounds
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Ability to stand, walk, sit, talk or hear
- Frequent use of hands and fingers
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Ability to feel and reach with hands and arms
Are you ready to advance your career with Amerit Fleet Solutions? Apply Today!
https://www.ameritfleetsolutions.com/careers/easy-apply