Tractor Central, Western Wisconsin's leader in John Deere ag & turf sales & service is seeking an Agricultural Service Writer at our West Salem location.
Job Requirements:
- Experience in Service Department operations
- Knowledge of our industry
- Understanding of both John Deere and competitive products
- Flexibility to work long hours during peak seasons
- Ability to use standard desktop applications such as Microsoft Office and internet functions
- Excellent customer service skills
- Ability to communicate and be a team player are vital skill sets for this position
Job Responsibilities:
- Assists the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
- Answers customer inquiries about service work and generates repair quotes.
- Prepares and manages work orders to ensure technicians have work in front of them.
- Maintains service department files & records and updates service library
- Updates customer profiles and machine information from the customer work order
- Maintains service accessories and supplies, and prepares replacement orders
Compensation:
Tractor Central offers a generous compensation package, including:
- Guaranteed hourly wage
- Health, Dental, and Life insurance
- 401(k) with company match
- Paid Time Off plus holidays
- Advanced training opportunities through John Deere
Work with the best, for the best! John Deere, and Tractor Central.
EOE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- relevant: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person