We are seeking a skilled Host/Hostess to join our team at a bustling restaurant. Thumper Pond Resort is a family-friendly destination for a peaceful, fun getaway up north with indoor waterpark, golf course, dining and more.
Duties:
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
- Prior customer service experience in the hospitality industry
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
Requirements:
- Customer Service
- Communication
- Organization
- Multitasking
- Problem Solving
- Adaptability
- Attention to Detail
- Teamwork
- Time Management
- Professionalism
- Conflict Resolution
- Upselling
Benefits:
- Free golf and water park admission
- Free shift meal
- Off-duty meal discounts
- Discounted stays at other Madison Hospitality Group properties
- Health Insurance, AFLAC, Vacation and Sick Paid Time Off (PTO)
Job Types: Full-time, Part-time
Benefits:
- Health insurance
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
Ability to Relocate:
- Ottertail, MN: Relocate before starting work (Required)
Work Location: In person