Elite Oral & Facial Surgery is seeking a full time Treatment Coordinator to join our growing practice!
Elite Oral & Facial Surgery is a surgeon-owned private practice Oral and Maxillofacial Surgery group with six offices around the Houston area, including Cypress, Summerwood, Katy, College Station, Spring and Conroe. Our treatment coordinator is needed for our Cypress location.
Do you have a friendly, smiling face who loves to interact with co-workers and patients? Our ideal candidate will be someone who has a passion for helping others in the dental field and has a positive attitude that reflects that. Our candidate will play a massive role in presenting treatment planning options to the patients and family, therefore a solid knowledge in treatment planning phases and payment options are required. Our ideal candidate should be empathetic, understanding, and speak clearly and persuasively in English and Spanish. Candidates should be reliable and be able to work in a fast paced environment. We are looking for someone who knows how to prioritize their day and manage their time based on the office and patient's needs at the time. Someone who will notice details and discrepancies and correct them as needed will be vital for this role. This position requires someone with strong leadership and communication skills.
About Our Practice:
- Strong patient referral system
- Steady growth, increase new patients and revenue
- Great reputation and recognition around the Houston area
- Highly trained and experienced staff
- State of the art facilities and equipment
- Monthly birthday celebrations and anniversary gifts provided
- Community oriented team culture who believes in our Core Values
- In process of rebranding name and logo change
- Yearly team building activities at the office level and organization wide level
Expectations:
- Competency in the full scope of Oral and Maxillofacial Surgery including verifying dental/medical insurance, treatment planning, and dental/medical billing procedures
- Good communication and rapport with patients and the team
- Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies
- Must be able to comfortably and efficiently handle multiple deadlines and task assignments
- Accurate and timely dental and medical insurance verification for double doctors days five days a week
- All aspects of Check in and Check out
- Actively pursues provision of excellent patient service.
- Operate multiple telephone lines: answer, screen and forward calls, providing information, taking messages and scheduling appointments.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Be flexible to cross train front desk, insurance verification and treatment planning
- Two or more years in oral surgery Treatment Coordinator role
- Experience with Carestream WinOMS preferred but not mandatory
- Well versed in office technology including PMS, phone systems, emails, spreadsheets, etc
- Extremely busy office, must be able to efficiently handle multiple tasks and maintain customer satisfaction perspective
Compensation:
- Medical insurance, dental insurance, vision insurance, life insurance, FSA, Short term disability, 401(k), wellness reimbursements
- Holiday pay after 90 days, PTO after one year, in house oral surgery benefits
- Compensation based on experience and leadership skills
- Uniform and travel reimbursements
- Continued growth and development with leadership team
- Team recognition
If this fits your personality and where you can see yourself grow in your career, apply now! We need you on our team.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements. The employer reserves the right to modify the job description based on business needs.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Vision insurance
- Wellness program
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What sets your leadership skills apart from the rest?
Work Location: In person
Job Type: Full-time
Pay: $17.65 - $21.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Cypress, TX 77429 (Required)
Ability to Relocate:
- Cypress, TX 77429: Relocate before starting work (Required)
Work Location: In person