The Center Director is responsible for supporting the overall customer experience, education, sales, operations and local marketing activities of the center.
Do you gain energy from being busy? Do you thrive in a high paced environment? Is building relationships and interacting with new people something that makes you come alive? Do you love seeing the light bulb come on as a child learns something new? Does the predictable same-old-same-old 9-5 desk job have you dreading Monday? In this high performing, fast paced environment, you’re meeting new faces and tackling new challenges every day. No day and no solution looks the same at Sylvan—and you’ve got to love that to be a Center Director! If it sounds like something you would love, keep reading…
Sylvan Learning is currently hiring a Center Director. Sylvan Learning provides academic tutoring for students from Kindergarten through 12th grade so that students can get ahead or just get caught up. As a franchise group of 12 centers our mission is to see success with every child. The Center Director role is to put the plan together that achieves success for every child that walks through their doors. This position is both business, education, customer service and sales wrapped up into one. Still excited? You guessed it, keep on reading…
Job Duties:
Ensures timely and high-quality personal customer service response to all calls and walk-in inquiries; Ensures calls get answered during business hours
Meets sales and expense financial targets
Supports Director of Student Advancement with ensuring good instructional management
Confers with customers at each stage of the customer lifecycle; Directs the sales and service process throughout the customer lifecycle to keep customers enrolled
Promotes financing options that meet the customer’s needs and manages the application/closing process
Manages marketing and sales activities to drive new enrollments
Establishes and maintains collaborative relationships with teachers, educational specialists and other school administrators and parent/teacher organizations
Conducts school visits to establish and maintain relationships with school personnel for partnership and marketing purposes
Ensures the professional appearance of the Center according to Sylvan standards
Ensures adherence to established Sylvan operating standards with attention to student safety and well-being
Benefits:
Sylvan Tuition Incentives
Up to 2 weeks of PTO from start of employment (start date dependent)
Requirements:
SKILLS/REQUIREMENTS
Can define what your \win\ is
Is hungry-and no, we don't mean for pizza!
Multitask like it is going out of style
Kept your first checkbook balanced
Have a memory like Rain Man
Know how to control and manage your own time—Ferris Bueller should not be your role model
Like people—seriously, do we need to say more?
Find kids fun—again, do we need to say more?
You’re a leader who pulls not pushes
Own your actions –don’t blame others—that just isn’t nice
Believes in the power of Radical Honesty
Can embrace the phrase—“it always works out”
Loves to learn and sees feedback as an opportunity to grow
Believes education is valuable and important
Know who Simon Sinek is-or at least watched his Ted Talk before deciding to apply to this position
Choosing Sylvan is about getting results and setting your child up for long-term success. At Sylvan, we’re focused on building academic confidence, igniting intellectual curiosity and inspiring a love for learning — all of which make a big impact in school and in life. For 40 years, we’ve helped millions of students achieve new levels of academic success.
Pay: $45000 - $50000 / hour
Pay:
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Employee discount
Job Type: fulltime
Education: Bachelor's degree
Work location: On-site