POSITION SUMMARY
This position is responsible for cleaning guest rooms and bath in accordance with Company standards for quantity, cleanliness, guest satisfaction, and safety and security.
ESSENTIAL JOB FUNCTIONS
Work Objectives
- Clean guest rooms, which includes, but is not limited to, stripping and making the bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures and vacuuming.
- Maintain cleanliness and organization of supply cart and storerooms.
- Stock supply cart and use the amount of supplies that are in accordance with standards.
- Clean guest baths, which includes, but is not limited to, cleaning bath fixtures, commodes, showers/tubs, floors, wall and mirrors.
- Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance to standards.
- Inspect room for repairs or fixtures that are not working properly and make small repairs such as replacing batteries for remote control, replacing light bulbs, etc. Report request for repairs to supervisor or maintenance department in accordance with hotel procedures.
- Inspect guest rooms and baths to assure quality standards have been achieved.
- After cleaning each guest room and bath, report room status to front desk in accordance with hotel procedures.
- Achieve productivity and quality room and bath cleanliness standards by following established room cleaning process.
- After cleaning guest rooms and baths, store cart and supplies and empty trash and dirty linen/terry in accordance with hotel procedures.
- Perform other duties as assigned.
Guest Satisfaction
- Announce presence and enter guest rooms in accordance with standards and procedures.
- Smile, acknowledge and greet guest in rooms and/or in passing in hallways and other public areas.
- Respond to guest’s request for additional supplies such as extra towels, iron board, etc.
Teamwork
- Be available to work a flexible schedule.
- Assist employees in other departments with various assignments, such as assisting with breakfast and laundry.
Safety and Security
- Perform duties in accordance with Safety and Security Policies and Procedures.
- Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulations and other applicable state and local regulations.
- Report and store lost-and-found items in accordance with hotel procedures.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 1 year (Preferred)
- Hotel Experience: 1 year (Preferred)
Work Location: In person