As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling. Thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring the Louis Vuitton Promise standards are maintained at all times.
As a leader within our business you will take ownership to lead and coach your team, ensuring that they have exceptional brand and product awareness while also ensuring that they deliver the highest level of the client experience. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. Additionally you will be responsible for providing the Retail Director with data and industry expertise in relation to customer needs and therefore be responsible for developing and implementing strategies to maximize product performance by leveraging visual merchandising, clienteling training and team animations.
To be successful in this role you must be commercially minded with a thorough understanding of the luxury market, gained within a multi-national organization. With extensive people management skills gained within a high profile luxury retail brand, you will need world class customer services skills and continuously strive to exceed our customers’ expectations.