We are now interviewing to fill part time positions for Cannabis Consultant at Mankind Dispensary in San Diego! ****Must be 21 and over to work here****
The Cannabis Consultant position is responsible for providing a shopping experience that will make the customer feel welcome and comfortable though outstanding customer service, making customer appropriate recommendations, product add-ons, and demonstrating superior product knowledge to customers.
Job Type: Part-time
Hourly Rate: 16.85 - 17.30 plus tips (average $5-8/hr) ** tip amount not guaranteed
ESSENTIAL FUNCTIONS
- Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
- Handle all returns courteously and professionally
- Determine customer needs based on personal features and other customer preference related factors
- Demonstrate knowledge of what our store carries and be familiar with medicinal cannabis products, weights, measurements, edibles, basic strain knowledge and THC vs CBD
- Suggest additional products to compliment customer selection
- Reinforce customer’s selection and package merchandise with care
- Invite customers to come back and thank them by name whenever possible
- Maintain a professional attitude with sincerity and enthusiasm reflecting Mankind’s commitment to our customer-the most important person in our store
- Be knowledgeable of and perform sales support functions related to point of sale procedures
- Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer
- Be aware of current promotional events and sales
- Maintain good housekeeping standards
- Adhere to Loss Prevention and inventory control and compliance procedures
- Perform other duties as needed
- Regular, dependable attendance and punctuality
- Registers- Be capable to run a computer based register system that requires you to have proper cash handling and the ability to operate a cash drawer in a fast paced environment with attention to detail
QUALIFICATIONS
Education/Experience
- No specific educational accomplishment is required.
- previous cannabis experience recommended!
Communication Skills
- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively communicate with customers, peers, and management.
- Follow the chain of command set in place when question or issues evolve
- Able to communicate on the telephone with proper etiquette.
Mathematical Skills
- Basic math functions such as addition, subtraction, multiplication, and division.
- Able to use a calculator.
- Must be able to calculate percentages and ratios.
- Must be able to make change using American monetary units.
Reasoning Ability
- Must be able to work independently with minimal supervision.
Physical Demands
- This position requires constant moving, talking, hearing, reaching, and standing.
- Must be able to stand for at least two consecutive hours.
- Must be able to lift at least 30 lbs.
- May occasionally be required to stoop, kneel, crouch, and climb ladders.
Other Skills
- Computer (MAC and PC) skills. Competence with: Word, Excel, email, Google, etc.
- Must be able to function as part of a team.
- Possess a strong sense of urgency.
- Must enjoy meeting and interacting with customers.
- Possess a thirst for learning.
Work Hours
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
We host a very professional work environment, a solid team, and a great reputation within the San Diego community.To learn more about us, feel free to look up our website and our amazing company reviews on Yelp, Weedmaps, Facebook, Google and Leafly.
Job Type: Part-time
Pay: $16.85 - $17.30 per hour
Expected hours: 15 – 28 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- San Diego, CA 92121: Relocate before starting work (Required)
Work Location: In person