Located in Brockton, MA, ACE Surgical Supply is a growing global dental supply company. For over 50 years, ACE Surgical has been dedicated to dental-surgical advancements through the development and manufacturing of the highest quality, state-of-the-art products at competitive prices; while keeping customer service at the core of our business.
ACE Surgical is a medium size company with a family feel located on the South Shore just 23 miles south of Boston. We offer a generous Benefits Package including: Medical/Dental/Vision/401K match/Tuition Reimbursement and so much more!
Job Description:
Maintains computing environment by identifying system/network requirements. Monitors system performance, backups, and provides support to the user community.
Works under the direction of more senior Administrators and/or the IT Manager.
Duties:
- Installs, configuration, and tests PC and server hardware and software. Maintains a PC/Server inventory including updates to critical components, including, but not limited to, virus protection updates, operating system patches, etc. Makes Desktop visits and provides Helpdesk support.
- Maintains PC(s) performance by performing system monitoring and analysis, and performance tuning; troubleshooting hardware and software issues.
- Working with more senior members of the department recommends, and potentially implements, network, server, and operating and system management systems enhancements.
- Secures systems and the network by monitoring system access. Establishes and tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
- Works with users by designing and conducting training programs; providing references and support.
- Remains aware of department related expenses. Recommends methods for cutting costs and improving efficiencies.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organization's value by keeping information confidential.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Possess “core” competencies critical to IT related responsibilities/success:
- Strategic
- Focused
- Personable
- Ethical
- Open to constructive criticism
Technical areas of expertise:
- PC/Server Hardware and Operating Systems
- Networking Components
- Email Systems knowledge
- Web Server experience ( i.e. IIS, etc.)
- Hand held devices used in supporting Sales Teams (Tablets, Smart Phones, etc.)
- Phone system knowledge
Software used in supporting office environments (i.e. Microsoft Office, etc.)
Job Type: Full-time
Pay: $84,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person