Job Descriptions – Concierge
Job Description:
Concierge
HUBBNYC is in search of a friendly and professional concierge to manage all client services. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service.
The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal).
Responsibilities:
· Complete exchanges and returns in a timely and professional manner.
· Greet clients when they enter the building and guide them to their designated areas.
· Process important queries and manage customer expectations in a polite and friendly manner.
· Keep track of frequent clients and create a tailored experience based on their personal needs.
· Answer telephones and monitor the switchboard.
Requirements:
· Minimum of 1+ years of client-facing experience.
· Basic computer literacy skills and talent for technology.
· Advanced written and verbal communication skills.
· Excellent knowledge of local attractions and establishments.
· Polite, friendly, and self-assured attitude.
· Skills in multitasking and good time-management.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Pay: $20.96 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Custodial Experience: 1 year (Preferred)
Work Location: In person