Sanctuary Counseling is a place of welcoming where we provide a highly personalized and caring environment for each of our clients. We are looking for administrative professionals who are both bright and compassionate to join our team.
Administrative Assistant - Healthcare Experience Welcome
The Administrative Assistant will be fundamentally responsible for the scheduling of client sessions, and the corresponding processes which support the administrative needs of client record keeping.
Responsibilities:
- Provide an empathetic and compassionate presence to all current and new potential clients
- Ensure that all new clients have appropriate paperwork and have all concerns and questions answered
- Assisting new clients with verification of insurance benefits
- Maintain a tracking system of client lead information and status on an ongoing basis
- Answer all incoming phone calls and emails as directed
- Willing to work evening hours (12pm - 9pm)
Skills:
- Skilled in phone and email customer service
- Skilled in Word, Excel, Outlook, and other Office software
- Strong organizational skills, must be accurate and detail oriented
- HIPAA Compliance
- Able to work independently and in a team, demonstrating good judgment and prioritizing
- Practices good customer service skills in all working relationships
- Strong interpersonal skills, respectful, and courteous nature
Educational Requirements:
- Bachelor's degree preferred, especially in psychology/related field or business
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Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have a valid drivers license and your own working vehicle?
- Are you sustainably available to work from 12p-9p Mon-Thu and 10a-6p Fri?
Education:
Experience:
- Administrative and/or Customer Service: 2 years (Required)
Work Location: In person