Job Summary:
Squire Boone Village, a distinguished wholesale distributor and manufacturer specializing in crystal rock candy, souvenirs, and gifts, is seeking an experienced and dependable Customer Service Office Assistant to join our team.
This will be a part-time position which will work an average of roughly 25 hours per week. The Customer Service Office hours are 8:30 AM to 5:00 PM, so flexible working hours for this position will be determined within this timeframe. No weekends, holidays, or evenings. A commute of less than 20 minutes to New Albany is strongly preferred, and reliable daily transportation is required.
Responsibilities:
· Answering phones to engage with customers in a friendly and helpful manner, offering updates on orders and addressing basic inquiries. Escalating new order requests to Customer Service Agents as appropriate.
· Routing miscellaneous calls to the appropriate department.
· Acts as a receptionist by welcoming guests at the customer service window.
· Filing paperwork and other duties as assigned.
Requirements:
· Customer service experience and pleasant phone voice.
· Computer aptitude and working knowledge of Word, Outlook, and Excel.
· Excellent, reliable attendance and punctuality.
Perks and Benefits:
· Weekly Paycheck. Get paid every Thursday!
· Monday through Friday shift- no weekends required!
· Opportunities for promotions and advancement.
· Free Admission for you and up to 10 people with you to Squire Boone Caverns. 10% employee discount off wholesale prices for all Squire Boone Village merchandise.
· Squire Boone Village offers a competitive benfit package for Full-Time employees, which is phased in over the first year. This includes United Health Insurance with small copay, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, Paid Holidays, and 401k with generous match. After one year: one week of paid vacation.After 3 years 2 weeks paid vacation, paid time off, and unpaid time off.
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 20 – 25 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- customer service or data entry: 1 year (Required)
Ability to Commute:
- New Albany, IN 47150 (Required)
Work Location: In person